Privacy Policy

Last updated: January 2026

1. Introduction

CouplesAI ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.

2. Information We Collect

Account Information

  • Email address
  • Name (optional)
  • Partner information you provide
  • Payment information (processed securely by Stripe)

Usage Information

  • Story generation preferences and inputs
  • Generated stories (stored for your access)
  • Feature usage patterns

Technical Information

  • IP address and browser type
  • Device information
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Provide and improve our Service
  • Generate personalized stories based on your preferences
  • Process payments and manage subscriptions
  • Send service-related communications
  • Ensure platform security and prevent abuse
  • Comply with legal obligations

4. Story Content Privacy

We understand the sensitive nature of the content generated on our platform:

  • Your stories are private and only visible to you and your partner (if shared)
  • We do not read, review, or share your story content except as required by law
  • Stories are encrypted in transit and at rest
  • You can delete your stories at any time

5. Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Stripe (payments), cloud hosting providers
  • AI Providers: To generate stories (prompts only, no personal identifiers)
  • Legal Requirements: When required by law or to protect rights

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Opt out of marketing communications

To exercise these rights, contact us at [email protected]

8. Security

We implement industry-standard security measures including:

  • HTTPS encryption for all data in transit
  • Encrypted database storage
  • Regular security audits
  • Access controls and authentication

9. Cookies

We use essential cookies for authentication and session management. We use privacy-focused analytics that do not track personal information.

10. Children's Privacy

CouplesAI is not intended for anyone under 18. We do not knowingly collect information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service.

12. Contact Us

For privacy-related questions or requests:

[email protected]